7 Building Blocks for a Customer-Centric B2B Advantage [With Examples, $ Results]

B2B businesses that embrace a customer-centric approach can tap into significant advantage that most competitors are missing. Here we share 7 actions to get it done, with examples, $ results.

Create Outstanding B2B Journeys That Generate Real Business Value / $ ROI [Examples and Checklist]

One of the most important elements of a customer-centric business strategy is maximizing the potential of your customer’s journey. Get examples of how to do it and create real business value / ROI.

A Customer-Centric Approach to Building an Ideal Customer Profile (ICP)

Defining and focusing your business efforts on ideal customers is important and hard at the same. A customer-focused ICP is an invaluable tool to prioritize your business resources and benefit customers at the same.

It’s Time for a More Customer-Centric Approach in B2B Services

B2B businesses that embrace a more customer-centric approach can tap into significant competitive advantage that most others are missing.