Why Digital Work and AI are Game Changers for Small Business
The shift to digital work is driving new expectations, challenges and opportunities for small business teams who are ready for it. Here’s how to do it and avoid the most common mistakes.
Good Strategy Starts With Good Questions
Asking better questions is one of the most efficient ways of generating better insights and implementing more customer-centric strategies.
Reimagined Experiences: A Crisis Silver Lining
Facebook-f Linkedin-in Twitter Envelope By Christopher Bevel When was the last time you bought a book on Amazon.com? I recently looked back on my Amazon orders and realized that I haven’t purchased an actual printed book (you remember those right?) in almost two years. Now, my order history is topped off with everything […]
Rapid Design Thinking
Facebook-f Linkedin-in Twitter Envelope By Christopher Bevel While at UIC College of Dentistry, I led a working session with a group of 8 people to brainstorm solutions on how the team can improve the experience around on-boarding new customers. The organization is an academic health center, or a “teaching hospital” where patients are […]